January 16, 2025

Turn Your Admin into a Problem Solver So You Can Be Promoted to Solution Approver

The Business Owner’s Problem:

Ever catch yourself thinking, “Did XYZ get done yet?” It’s practically on repeat when you’ve got a new (or newer) assistant on board.

Delegating requires trust. But when you’re working with someone new, that trust hasn’t been built yet—so you’re left wondering (and worrying) if things are slipping through the cracks.

So, you start asking… and asking… and asking: “Did it get done yet?”

When you’re stuck in this mode, despite having an assistant, you’re still the Chief Problem Solver. Wouldn’t you rather be promoted to Solution Approver?

Now, flip the script.

The Admin/ Director of Operations’ Problem:

Imagine you’re the Executive Assistant or Director of Operations. Your boss keeps asking if things are finished. It feels like micromanagement, right?

But here’s the thing—it’s not just annoying, it creates bigger problems:

  • It feels like micromanagement and kills morale.
  • You’re constantly fighting fires because EVERYTHING feels urgent. You’re unclear on what’s truly important, so it all blends together in a swirl of chaos.

The Business’ Problem:

Whether you have a brand-new assistant or a seasoned operations pro, there comes a point when you must shift from REACTIVE to PROACTIVE. Otherwise, your business will hit a ceiling—and trust us, that ceiling is not a fun place to be.

The Challenge:

After mentoring and coaching over 10,000 administrative professionals, operations staff, and their teams, we’ve identified a common challenge:

Most admin hires fall into one of two categories:

  1. Zero Training: They’re tossed into the deep end, figuring it out as they go. Entrepreneurs often hire admins when the business is booming and you’re swamped. You need someone to take over the “admin stuff”—but let’s be real, YOU probably aren’t the best person to train them. Plus, who has time for that?
  2. Basic How-To Training, but No “How to THINK” Training: Maybe they get the basics—how to use the CRM, process files, etc.—but they’re never taught how to think strategically or shift from task executors to problem solvers.

The Solution:

That’s why we created a virtual training class called Tactically a Boss. (And our 10-Week Ops Boss® Academy)!

Admin and operations roles are the BACKBONE of your success. But balancing productivity, clarity, and leadership partnership can feel overwhelming. Tactically a Boss is the game-changing class designed for admin professionals who want to level up and create massive impact. Whether you’re new to operations or a seasoned pro, this practical, hands-on training is your gateway to becoming an Ops Boss®.

In this LIVE, three-hour virtual class, you’ll learn:

  • Defining Your Role: Get crystal clear on your responsibilities with actionable job descriptions and expectation-setting strategies.
  • Time Blocking & Task Management: Master tools like time blocking, the 80/20 rule, and other proven productivity hacks.
  • Communication Techniques: Learn strategies for proactive, clear communication with your leader and team.
  • Goal Setting & Accountability: Set measurable goals and stay on track with simple frameworks.
  • Energy Management: Avoid burnout with systems to keep your focus and momentum strong.

And if you want to go deeper…

Our 10-Week Ops Boss® Academy takes it to the next level. This isn’t just about learning—it’s about doing. You’ll get coaching, homework, and tools to implement in real-time so you see results as you learn.

What Makes Our Training Different?

  • We teach “how to think,” not just “how to do.”
  • We give your admin the tools you don’t have time to create.
  • We empower your staff to become PROBLEM SOLVERS so you can step into the role of SOLUTION APPROVER.

You’ll Walk Away With:

  • Clarity on What Matters and What Is Just Noise
  • A System for Clear Communication to Build Trust Between Business Owner and Admin
  • A Network and Community for Support
  • Understanding How to Think & Take Action Like an OPS BOSS®
  • Time Management Tips and Processes
  • Task Management Tips and Software Suggestions
  • Energy Management Plan
  • Communication Clarity with DISC for Leader, Co-workers, and Clients
  • Document Storage System Examples
  • Email Management Systems
  • A Workbook FULL of Templates from Class (ex: goal setting, parking lot system, meeting agendas, and more!)

Ready to take control, build trust, and unlock next-level success for your business?

👉 SIGN UP for Tactically a Boss and then ENROLL in Ops Boss® Academy.

P.S. Did [that task you’ve been thinking about] get done yet? 😉

 

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