Christy is the Founder of Ops Boss® Coaching – the world’s premier resource for coaching, education & community for those in administrative roles inside and outside real estate. She keeps an elite roster of personal coaching clients and has a team of 11 around the country. Christy is proud to have trademarked the term “Ops Boss®” as part of the mission to level up and change the vernacular around operations professionals and leaders.

Ops Boss® Coaching is mission focused. We have a passion for helping others, brains like steel traps, and hearts that trump all. We like unicorns, pink, opening doors to opportunity for others & ourselves, creating new possibles, working our arses off, geeking out on systems & operations, laughing, relationships and doing meaningful work together.

Christy is affectionately known as the Billion Dollar Ops Boss® because of 23 years experience as former COO of one of the nation’s first real estate teams to achieve over $1 Billion in sales. A self-proclaimed geek at heart, Christy is the creator of the “BE A BOSS” class series which over 6,000 have attended, has been interviewed twice on stage by Gary Keller, has written for Inman News and been a featured panelist at Inman Connect. When she’s not pouring in to her family and clients, you’ll probably find her with her other true loves (Bill, her husband of 41 years) at a college baseball game or traveling in Paris.

• Owner, Ops Boss® Coaching LLC, Founded 2015
• Keynote Speaker: KW Southeast Region Leadership Meeting 2023, Ohio Valley Region Mega Agent Summit 2023, Rocky Mountain Summit 2023, Empowering Women in Real Estate Conference 2022
• Presenter/Panelist/Facilitator at KW Regional Masterminds: Carolinas, Colorado, Southeast, Greater PA, Maryland/DC, and Virginia/West VA
• Board of Director, NARESP (National Association of Real Estate Support Professionals), 2019-2021
• Panelist/Facilitator at KW Family Reunion 2010, 2011, 2012, 2013, 2018, 2019, 2020
• Chief Operating Officer of The Belt Team, 1995-2018, (Over $1 Billion Sold)
• Interviewed by Gary Keller on stage at Mega Live 2017 & Mega Camp 2012
• Panelist at Inman Connect New York, 2016
• Panelist at Connect on The Road DC, 2016
• Profiled by Inman News, 2015
• Listed in Stefan Swanepoel's Technology Report, 2013, "Top 100 Klout Scores of Individuals In Real Estate"
• Panelist at KW Mega Tech, 2013 & 2014
• Founder & leader of the longest-running real estate Ops Mastermind worldwide
• Has mentored, trained & coached more than 10,000 to "get bossy"
• Trademarked the term "Ops Boss®"
• Passion For Riding Shotgun in the EA Role & Helping Others