Ops Boss® Coaching

"You're ready to take things to the next level. Ready to grow your business AND yourself. You want to think and act more strategically – and you're so busy executing, there's never time.  NOW is the time.”

The Ops Boss® Leader Retreat

October 6-8, 2023 • Fairfax, VA (just outside D.C.)

This is a room like no other. You want a seat in this room. It is filled with high-level operations conversations with the ops leaders in our industry. Not another sales-focused event, with a side-note of ops. ALL ops – BY ops – FOR ops. 
Join us if you're ready to optimize your leadership skills, stretch your thinking, energize your spirit, and best of all
engage with other unicorns like yourself – smart, humble, successful real estate Ops Bosses®.

If you’re a real estate COO or Director of Operations, this elite leader-level retreat is definitely for you. If you’re an Executive Assistant striving to become a DOO or COO, or an operations member of a team or TC Company moving into a leadership role, attending this event will be critical in helping you rise to the next level in your career. If you own a TC Company and think like an Owner while executing with an Ops mind, this event will elevate your thinking and leadership.

Empowering Business and Personal Growth:

Starts Friday (Oct 6) at 12:30 and Ends Sunday (Oct 8) at Noon

Get ready to be inspired and empowered as you listen to our 3 esteemed keynote speakers. Our carefully curated lineup of industry experts will share their insights, strategies, and success stories to help you navigate the ever-evolving landscape of operations and leadership in the real estate industry.

Our retreat provides a unique opportunity to network with high-minded leaders who share your passion for operational excellence.  From informal gatherings outside the main event to Friday's Happy Hour, our retreat offers numerous opportunities to build connections to last a lifetime. 

Collaboration and innovation thrive through our mastermind sessions. Our mastermind sessions provide a unique opportunity to connect with like-minded peers, share insights, and gain fresh perspectives on a variety of challenges that you're facing in TODAY'S market. 

Our panels bring together industry leaders, subject matter experts, and thought leaders to share their perspectives, insights, and strategies on a wide range of operational leadership topics. Participate in interactive Q&A, gain valuable insights, and uncover new ideas to transform your leadership. 

Our breakout sessions are designed for small group conversation & presentations to provide you with targeted, actionable insights to optimize your operational leadership. You'll have 4 options to choose from and will attend one. Attendees always tell us the topics are so good, it's hard to decide where to go!

In addition to enriching learning opportunities, our retreat offers ample free time to enhance your experience. AND Sunday is "Super Soul Sunday" where we have speakers & activities on personal growth topics. You'll have rare time to spend focusing on YOU!  Before you lead others, you have to lead yourself! We also recommend coming early or staying late so you can visit Washington DC!

Draft Agenda

(Tentative and Will Be Finalized Closer to the Event)

Friday - Network Like a Boss (12:30-6:00 PM)

  • Registration
  • Kickoff
  • Round Table Masterminds
  • “You Can’t Outwork/Outlast/Outshine Alone" by presenter Amina Basic
  • "Mindset of a Champion" Interview with Emme Stewart 
  • "The Gift" Keynote Speaker: Dan Stewart
  • Networking & Social Hour
  • Unofficial Informal Mastermind Dinners

Saturday - Business Like a Boss (9 AM - 5:30 PM)

  • Registration
  • Stretching & Affirmations with Hester
  • "Thriving Mindset: How to Elevate Your Business Through Critical Conversations" Keynote Speaker: Jessica Woodbeck
  • "The Quest For Talent" Presenter Linzee Ciprani
  • "Conquering the AI Frontier" Panel with Aly Flaningan, Loren Michener & Andrew Altman
  • "The ROI of Operations" Presenters: Hannah Perkey & Jillian Rader
  • Group Photo
  • Lunch Provided
  • "Which Game Are YOU Playing" Keynote Speaker: Ken Pozek
  • Breakout Sessions (Topics were voted on by attendees. You attend 1 breakout and will choose from the following: "TC Mastermind", "Thriving Leadership: How to Lead Through Influence and Impact", "Money, Money, Money" and "Top Hacks from Top Leaders")
  • Surprise Event
  • "Perfectly Imperfect Partnership" Panel with Scott Shuman & Kelli Sutter
  • Unofficial Informal Mastermind Dinners

Sunday - Super Soul Sunday (9 AM - 12 PM)

  • "Turn Your OR Into An AND - Tools for Balancing Big Careers & Life Outside Real Estate" Presenter Stephanie Brackett
  • “The Quest Within: Systems For Self Care” Presenter Suzi Dobias
  • "Your Map To Wealth Building" Panel with Buffy Kirkman, Christy Belt Grossman & Hannah Perkey

You're the average of the FIVE people you spend the most time with.

Is it time to find YOUR Tribe?

Speakers & topics will be finalized closer to the conference.

Here's a peek at some of our Speakers, Presenters & Facilitators.

christy belt grossman

Owner, Ops Boss® Coaching

Christy is the Founder & CEO of Ops Boss® Coaching, and will be your MC for the weekend. She & her team of 13 coach the best Ops Bosses® & TC Company Owners around North America. Christy's background includes 23 years as the previous COO of one of the nation's first real estate teams to sell $1 Billion. She was also the first "admin" interviewed on stage by Gary Keller at Mega Camp. Christy has a passion for raising the bar for operations staff in real estate (or as she prefers to call them - the Ops Bosses®).  Now also an Entrepreneur, Christy founded Ops Boss® Coaching in 2015. The mission of Ops Boss® Coaching is “Dream BIG, Achieve BIG, IMPACT Lives”. And the Vision is "One by one by one by one, WE change the world."

Dan stewart

president, happy grasshopper

Dan Stewart is a serial entrepreneur, author & speaker with a proven track record of founding mult-million dollar companies. Dan is also a seasoned industry expert who is passionate about helping businesses grow through effective communication strategies. He is known for his dynamic leadership style, innovative thinking, and exceptional results. He co-founded Happy Grasshopper in 2011, which has quickly become one of the world's leading conversational marketing and database nurturing companies. Dan is passionate about leveraging technology and automation to assist salespeople, teams, and businesses. He is dedicated to empowering professionals with the tools and strategies they need to thrive in today's competitive business landscape.

ken pozek

owner and team leader of the ken pozek group

Ken Pozek is the nationally know Owner and Team Leader of The Pozek Group based in Orlando, Florida. You've likely read about them in Inman News. The Pozek Group closed $322M in sales in 2021-2022. Ken is known for his innovative approach to digital marketing, social media, branding, and lead generation. Ken's actionable insights and practical tips on marketing have helped countless real estate professionals achieve exceptional results in today's competitive market. Get ready to be inspired and equipped with  inspiration & strategy around video & YouTube. Ken will share both the psychology AND action steps for implementation!

jessica woodbeck

co-founder of thrive realty, co.

Jessica helps people to Thrive. She is a committed leadership practitioner and Real Estate expert with a track record of being the catalyst for accelerated growth in people, purpose and profits. Jessica is the Founder and CEO of Thrive Realty Co., After cutting her teeth in the automotive industry, she turned a focus to the real estate industry in 2009 to pursue her passion. She immediately became a top performer, and within three years the business experienced massive growth. It became clear to Jessica that the culture existing through the team was valuable far wider than just real estate & more needed to be done for the community as a whole. The result was, ThriveWell, an initiative with an intense focus on wellness and happiness for the community, alongside making the bold decision to launch Thrive Realty Company as an independent full-service boutique brokerage. Jessica is a powerful example of the fact that you can be devoted to your family, committed to your health AND build a powerful business empire.



Scott is the COO of the Sue Adler Team. In 2022, Sue Adler Team helped 255 families and had $336M in sales. Scott began as an intern at the Sue Adler Team straight out of school in 2010, and today is the COO of the team and a financial partner in the business. This special no-holds barred interview will be a conversation around business building and what it takes to create & structure an opportunity for ownership.



Kelli is a Group Coach with Ops Boss® Coaching and the Regional Ops Manager for the Colorado Region of Keller Williams. Prior to that, she led a $100M real estate team in Florida and owned a short sale negotiation company. A key component of her success has been the ability to identify who, what, and when to leverage in the business. And how to partner as an Integrator with the "right" Visionary. Kelli will be sharing about "Imperfectly Perfect Partnership".

linzee ciprani

ceo ciprani consulting and partner at matt fetick team

Linzee has been in real estate since 2011. She is the Founder & CEO of Ciprani Consulting, the country's top real estate operations recruiting company.  She's also a former operations leader. And is a partner in the Matt Fetick Team. She's a seasoned recruiting force to be reckoned with, a fierce business person and has a heart of gold. She's a retreat favorite with hands on tips, and has her finger on the pulse of the hiring market.

amina basic


Amina Basic is an executive coach with a passion for helping others. As CEO and Team Leader, she helped build the #1 real estate office in the state of VA across all brokerages. She's also a franchise owner with Cyberbacker and has a long-time track record of success through others. Her tips on virtual leverage will help you do more, do it better, and do it faster.

kirsten pataky

director of operations and growth, bright ideas realty

"This is my tribe. The Ops Boss® Leader Retreat helps me grow as a person and leader every year. It brings new connections and the most amazing people into my world. This is a space where I can  share, learn, overcome challenges, and find opportunities." 

aly flanigan-napier

operations manager, the kimberly davis group

"Not only did I learn so much and gain so many connections, but my mindset was totally reset. I feel so empowered and confident moving forward."

Scott ShumaN

COO, Sue Adler Team

"If you are in the ops world this event is the holy grail. A room packed with ops bosses who are sharing the very best secrets, concepts and ideas."

Autumn Bergendahl

Transaction Coordinator, MREA Assist

"This event was absolutely amazing, I can't thank Christy and her team enough for this experience and to be surrounded with such a great group of men and women. I especially LOVED Sunday, and that it was all about you. We don't stop enough to think about ourselves."

Meet Our Sponsors 

linzee ciprani



amina Basic

owner, cyberbacker franchise

suzi dobias

founder and owner of rca nutrition

jeremy herrman

co-founder & ceo, clarity now

Michael kilner

founder, kilner advantage consulting

Ops Boss® Coaching Leader Retreat

October 6-8, 2023
Stacy C. Sherwood Community Center
City of Fairfax
3740 Blenheim Blvd, Fairfax, VA


Feel free to stay anywhere. The most popular hotels as voted by last year's attendees are below.  Marriott Courtyard is another good option. There are LOTS of options in Fairfax. We do NOT recommend Rodeway Inn, Hyway Hotel, Boulevard Motel, Lee High Inn, Breezeway based on ratings.)

Marriott Residence Inn Fairfax City

3565 Chain Bridge Road

Fairfax, Virginia 22030


Archer Hotel Falls Church (Mosaic)

(formerly the Hyatt Mosaic)

8296 Glass Alley, Fairfax, Virginia 22031


This conference has everything you need to relieve
your stress and help you grow your career.

Ops Boss® Leader Retreat 2023

OCTOBER 6-8, 2023

  • Participate in three transformational days of leader-level conversation
  • Gain confidence and find solutions to challenges you face
  • Build relationships, meet your tribe and support your growth
  • Energize your spirit, get out of your comfort zone and find your inner “Boss”

$1,599 REGULAR ($1,999 Door)

Disclaimer: Terms & Conditions: There are no refunds under any circumstances. All ticket sales are final and non-refundable for any reason, including, but not limited to, illness, acts of God, travel-related problems, acts of terrorism, loss of employment, and/or duplicate purchases. Names may be changed on registration at any time up to the start of the event by emailing Sheila@OpsBossCoaching.com. Ops Boss Coaching LLC is not responsible for any costs or damage incurred due to date, location, health or any other changes. Your health is our priority. Ops Boss Coaching LLC will adhere to current government and local authority guidance, as well as any venue-specific or location-specific regulations. By registering, you acknowledge and understand the following: attendance at live events includes possible exposure to, and illness from, infectious diseases including but not limited to COVID-19. You will knowingly and freely assume all such risks related to illness and infectious diseases, such as COVID-19, even if arising from the negligence or fault of Ops Boss Coaching LLC; and, you thereby knowingly assume the risk of injury, harm and loss associated with the Event, including any injury, harm, and loss caused by the negligence, fault or conduct of any kind on the part of Ops Boss Coaching LLC.