OPS BOSS® classes
Your Journey from Average to Ops Boss® Starts Here
Be A Boss 1.0: "Ten Secrets of a Mega EA"
Consistently reviewed as one of the most effective ways for teams to increase the ROI in operations, this class lays the groundwork that turns Admins into Ops Bosses®. Be A Boss is an interactive class for engaged learners - for both AGENTS AND ADMIN. Learn how an "average assistant" becomes an Ops Boss® by going from being an expense to an investment with an ROI. Find out the difference between having a job and building a career!
Be A Boss 2.0: "Systems are Sexy"
Learn how to identify, build, and implement the systems every top performing team needs. Learn the "system to build systems"! This class is rocket fuel for growing people and profits. Be A Boss 2.0 is an interactive class for engaged learners - for both AGENTS AND ADMIN. A true Ops Boss® knows how to build systems that are smooth, purposeful and generate income! We are spilling our secrets and teaching you how!
Rock Referrals Like A Boss
This class teaches how Ops Bosses® can level up their business and personal success through referrals. The concepts apply to those in any entrepreneurial/sales type business. Taught by an Operations Leader who has succeeded in generating income for her team and herself through real estate referrals at a HIGH level. She'll share sample scripts & more. This class is meant to expand your horizons, empower you & create new possibles.
Low Cost High Return Events
Join us to learn the systems, lead generation strategies, tracking, sponsorship plans, and more that will elevate your upcoming events. Taught by an Operations Leader whose events generated 67% of her real estate team & independent brokerage's business from 2019-2022. Today's Market means doing more with less. She’ll help you dial in both client & recruiting events for maximum results while also being budget friendly.
BE A BOSS 4.0: "Coach Them Up or Out"
Part of our Leadership Track, this is a 90 minute fast paced, super candid convo for Business Owners (and others who lead admin & operations staff)! This is for you if you are ready to raise your Leadership Lid OR you are thinking “I don’t know if my EA/Admin/DOO/TC is the right person for the role. I *think* she/he is talent. But they aren’t keeping up with me.”
AI Like A Boss
Work Smarter, Close More Deals, and Save Time with AI
Artificial intelligence isn’t the future—it’s the now. Learn how to use AI to streamline operations, generate leads, and create content so you can scale your real estate business without adding more to your plate (or payroll). Go from where to start - to what's possible!
Class for Agents, Admin and all roles in real estate.
Hyperproductivity Hacks for Entrepreneurs
You want to build a big business. You also want a LIFE outside of work. But there never seems to be enough time. Instead, work seems to overflow into your personal life. Can you really have it ALL?
Join us for an uber FAST PACED 90 minute virtual class where you’ll learn not just the mindset of a HyperProductive Entrepreneur, but the specific tools, tips and tricks that enable you to get what you want. WHEN you want it.
Vision Your Future Like A Boss Workshop
This workshop is your Prequel to Business Planning. The most important steps to take BEFORE setting goals. We'll embark on the creation of a tangible roadmap that not only inspires but compels you to action. We empower your path, so you transform your tomorrow. Open to any team member or business owner who wants to ignite the fire that will light up your goals.
The Data Driven Ops Boss®
Master Your Metrics. Go beyond tracking—learn how to analyze your numbers and turn them into actionable insights that drive real results $$$ (Even if you're "NOT a Numbers Person"!) Data-Driven Decisions, Simplified. Stop guessing and start strategizing. Let's get geeky and learn what to track, how to analyze and how to interpret key metrics so you can make confident business decisions. Turn Numbers into Growth $$$ Leverage your data as a roadmap for success, coaching agents, optimizing operations performance, and not only predicting, but creating your future!
User Guides For People Workshop
Communicate better, build trust faster, and work more effectively with your team. Everyone has Operations Manuals, but what about User Guides for PEOPLE. Join our CEO for a workshop and get started on creating YOURS! Decode Yourself. Imagine how much better things would run if your team knew all your “secrets”! The things that fire you up, the things that drive you nuts, and all the “unwritten rules” about how to work best with you!
Our Instructors
Ops Boss® classes are taught by senior-level instructors with years of boots-on-the-ground experience.
Christy Belt Grossman
CEO, Ops boss® coaching
Christy's passion for raising the bar on the operations side of business, especially for those “riding shotgun,” was fueled by her previous experience of 23 years as COO of one of the nation's first real estate teams to achieve over $1 Billion SOLD. This is what inspired her to found Ops Boss® Coaching in 2015. Christy is proud to have trademarked the term "Ops Boss®" as part of our mission to level up and change the vernacular around operations professionals and leaders.
Jerrica Kontos
doo, michael ferraro companies
Known for igniting action and enthusiasm, Jerrica excels in guiding clients through roadmaps to break their ceilings, whether they are operations leaders, leadership teams, or integrator/visionary partnerships. Her expertise lies in priority discernment, system implementation, and people management, with a special knack for navigating the complexities of multiple team owners and businesses.
Aly Flaningan-Napier
doo, the kimberly davis group
Aly is the active Director of Operations at The Kimberly Davis Group, a powerhouse team in the North Texas/Dallas Fort Worth real estate area. Aly has been with the team since 2019 and under her operational leadership, she helped grow the team from $31M to $57M in volume through systems and operations.