OPS BOSS® classes
Your Journey from Average to Ops Boss® Starts Here
Admin - Go from Assistant to Ops Boss®. Transform your life by making your J.O.B. a CAREER. Business Owners - Grow your business AND your life!
Be A Boss Prequel: "Tactically A Boss"
The PRACTICAL and TACTICAL things you need to rocket launch your performance. Join us to master the essential skills vital to owning your operations role. Discover how to evolve from merely executing tasks to strategically mastering your role and winning each day like a true OPS BOSS®. Shift from reactive to proactive, and transform your operational role into one of empowerment and leadership. Ideal for those new to their role AND those who are ready re-set their foundation and be more intentional.
Ops Boss® Academy
Get Ready To Enter BOSS MODE. This 10-week academy is designed to empower admin professionals to become 'Ops Bosses®,' poised for business AND personal success. This class goes beyond traditional learning—it’s an invitation to excel in your current role and carve out a new realm of possibilities. Participants emerge equipped with the tools, knowledge, and mindset to reshape their trajectory and become an empowered, pivotal figure in the business. It's hands-on for newer admin and those ready to level up.
Be A Boss 1.0: "Ten Secrets of a Mega EA"
Consistently reviewed as one of the most effective ways for teams to increase the ROI in operations, this class lays the groundwork that turns Admins into Ops Bosses®. Be A Boss is an interactive class for engaged learners - for both AGENTS AND ADMIN. Learn how an "average assistant" becomes an Ops Boss® by going from being an expense to an investment with an ROI. Find out the difference between having a job and building a career!
Be A Boss 2.0: "Systems are Sexy"
Learn how to identify, build, and implement the systems every top performing team needs. Learn the "system to build systems"! This class is rocket fuel for growing people and profits. Be A Boss 2.0 is an interactive class for engaged learners - for both AGENTS AND ADMIN. A true Ops Boss® knows how to build systems that are smooth, purposeful and generate income! We are spilling our secrets and teaching you how!
Rock Referrals Like A Boss
This class teaches how Ops Bosses® can level up their business and personal success through referrals. The concepts apply to those in any entrepreneurial/sales type business. Taught by an Operations Leader who has succeeded in generating income for her team and herself through real estate referrals at a HIGH level. She'll share sample scripts & more. This class is meant to expand your horizons, empower you & create new possibles.
Low Cost High Return Events
Join us to learn the systems, lead generation strategies, tracking, sponsorship plans, and more that will elevate your upcoming events. Taught by an Operations Leader whose events generated 67% of her real estate team & independent brokerage's business from 2019-2022. Today's Market means doing more with less. She’ll help you dial in both client & recruiting events for maximum results while also being budget friendly.
BE A BOSS 4.0: "Coach Them Up or Out"
Part of our Leadership Track, this is a 90 minute fast paced, super candid convo for Business Owners (and others who lead admin & operations staff)! This is for you if you are ready to raise your Leadership Lid OR you are thinking “I don’t know if my EA/Admin/DOO/TC is the right person for the role. I *think* she/he is talent. But they aren’t keeping up with me.”
Vision Your Future Workshop
This workshop is your Prequel to Business Planning. The most important steps to take BEFORE setting goals. Are your business goals a true reflection of your vision? We'll embark on the creation of a tangible roadmap that not only inspires but compels you to action. We empower your path, so you transform your tomorrow. If you have set goals before, only to wind up discouraged by not reaching them, it may be because you skipped this most important Prequel to Business Planning. Open to any team member or business owner who wants to ignite the fire that will light up your goals.
Your Journey from Admin to Ops Boss® Starts Here
Choose a class and grow with a senior-level Ops Boss® instructor who is dedicated to your success.
Be a Boss 1.0
Take our "10 Secrets of a Mega EA™" class with your Agent/Rainmaker
Consistently reviewed as one of the most effective ways for teams to increase the ROI of their investment in operations, this class lays the groundwork that turns Admins into Ops Bosses®.
Be A Boss is an interactive class for engaged learners - for both AGENTS AND ADMIN. Learn how an "average assistant" becomes an Ops Boss® by going from being an expense to an investment with an ROI. Find out the difference between having a job and building a career! Who Should Attend? Learn more and view the schedule.
Be a Boss 2.0
Deepen your skillset in "Systems Are Sexy™"
Leverage what you've learned in 10 Secrets of a Mega EA by learning how to identify, build, and implement the systems every top performing team needs. This class is rocket fuel for growing people and profits.
Be A Boss 2.0 is an interactive class for engaged learners - for both AGENTS AND ADMIN. A true Ops Boss® knows how to build systems that are smooth, purposeful and generate income! We are spilling our secrets and teaching you how! Who Should Attend? Learn more and view the schedule.
Our newest class, "Practically a Boss™" is coming soon
If you're a new assistant, this class will give you the tools to feel totally confident in your ability to make a positive impact for your team.
Upcoming CLASSES
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Our Instructors
Ops Boss® classes are taught by senior-level instructors with years of boots-on-the-ground experience.
OG OPS BOSS®
Founder of Ops Boss® Coaching and one of the first ops professionals to lead a real estate team to over $1B in production.
systems queen
Active COO of the Anderson Hicks Group, where she's lead growth from 3 to over 40 agents, closing over 700 units per year.
Our Instructors
Ops Boss® classes are taught by senior-level instructors with years of boots-on-the-ground experience.
Christy Belt Grossman
CEO, Ops boss® coaching
Christy's passion for raising the bar on the operations side of business, especially for those “riding shotgun,” was fueled by her previous experience of 23 years as COO of one of the nation's first real estate teams to achieve over $1 Billion SOLD. This is what inspired her to found Ops Boss® Coaching in 2015. Christy is proud to have trademarked the term "Ops Boss®" as part of our mission to level up and change the vernacular around operations professionals and leaders.
stephanie Brackett
VP, dro investments
Stephanie leads operations across multiple businesses for one of the nation's top entrepreneurs. In addition, Stephanie has a deep background in real estate operations, AND has also been a business owner and corporate trainer; all of which give her unique insights to share when coaching and training. She's affectionately known around the country as "The Systems Queen" and is especially passionate about elevating admin roles in business.
Jerrica Kontos
doo, michael ferraro companies
Known for igniting action and enthusiasm, Jerrica excels in guiding clients through roadmaps to break their ceilings, whether they are operations leaders, leadership teams, or integrator/visionary partnerships. Her expertise lies in priority discernment, system implementation, and people management, with a special knack for navigating the complexities of multiple team owners and businesses.
Brooke Wilson
systems boss, ops boss® coaching
Brooke is the wizard behind the screen who builds systems and relationships that empower both our clients and coaches at Ops Boss® Coaching to reach their biggest goals. She has a long history of being the Integrator behind the Visionary. She currently works side by side with our CEO. Past roles include starting as an EA to a team producing $5M and playing a key role in growing the business to a Top Producing team ($60M) where she became the role of DOO.
Aly Flaningan-Napier
doo, the kimberly davis group
Aly is the active Director of Operations at The Kimberly Davis Group, a powerhouse team in the North Texas/Dallas Fort Worth real estate area. Aly has been with the team since 2019 and under her operational leadership, she helped grow the team from $31M to $57M in volume through systems and operations.